Privacy Policy
Effective October 6, 2026
1. Scope
This Privacy Policy explains how Innovation Techniques LLC ("Innovation Techniques," "we," "us," or "our") handles information in connection with OWE Messenger, omnirius.com, and related customer-care and service communications.
2. Information We May Collect
We may collect information you provide directly, such as your name, contact details, support requests, message content, and other information you choose to send to us. When you use OWE Messenger, we may also process your mobile number, message metadata, delivery status, timestamps, and limited technical information needed to operate, secure, troubleshoot, and improve the service.
3. How We Use Information
We use information to provide requested services, respond to customer-care inquiries, deliver service-related messages, authenticate authorized users, maintain security, prevent abuse, troubleshoot delivery, keep operational records, and comply with applicable legal and carrier requirements.
4. SMS and Mobile Information
OWE Messenger may send and receive customer-care, requested-information, service-related, and operational SMS messages. Message frequency varies. Message and data rates may apply.
Your mobile information will not be sold or shared with third parties for promotional or marketing purposes.
We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing the services of that campaign. We may share personal data, including SMS opt-in or consent status, with service providers that help us deliver messaging services, such as communications platforms, telecommunications carriers, infrastructure providers, and vendors that support message delivery, security, or compliance.
All categories of data sharing described in this policy exclude text-message originator opt-in data and consent for marketing or promotional use. SMS opt-in data and consent will not be shared with third parties for their independent marketing or promotional purposes.
5. Consent, Opt-Out, and Help
Users may initiate a conversation with OWE Messenger or opt in by sending an approved keyword such as START. For customer-initiated support conversations, we respond only with information relevant to the conversation and service.
You may opt out of SMS messages at any time by replying STOP. You may request assistance by replying HELP. You may opt back in by replying START.
6. Service Providers
We may use service providers to host systems, transmit communications, process message delivery, provide security, maintain infrastructure, or support operations. These providers may process information only as needed to provide services to us or as otherwise required by law.
7. Data Retention and Security
We retain information for as long as reasonably necessary to operate OWE Messenger, provide requested services, maintain security and audit records, resolve disputes, and satisfy legal or contractual obligations. We use administrative and technical safeguards intended to protect information from unauthorized access, alteration, disclosure, or loss.
8. Your Choices
You may stop SMS messages by replying STOP. You may also contact us to ask questions about information associated with your use of OWE Messenger, subject to applicable law and identity verification requirements.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The effective date above will be updated when material changes are published.
10. Contact
OWE Messenger is operated by Innovation Techniques LLC. For messaging support, text HELP to +1 (929) 451-0963.